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Got Customer Sales? (CBB-2)
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How well do YOU Sell?? (CYS-4)
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Sell It! (CYS-2)
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21st Century Sales (CYS-3)
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Providing Excellent Customer Service!
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Selling Process (CYS-1)
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Wrap It Up! Giftwrapping Adds a Special Touch
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Handling Customer Complaints
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Got Personality? (CBB-1)
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Employee Handbook Acknowledgment (PST-4)
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I'm so angry! - "I" Messages and Communication Skills
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Listen UP!
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Role-Playing Communication Styles
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Communication: Listening in the Workplace
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Speaking Without Talking - Non Verbal Communication
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How Assertive Are You? Communication Styles
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The Great Communicator
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Sexual Harass ME NOT! (PST-1)
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Ethics in Retailing I
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Loss Prevention (PST-3)
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Injure ME NOT! (PST-2)
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Customer Service
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Introduction to Alternative Fuels (updated) by Richard Rodman
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Visual Merchandising and Display
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Environmental Impacts of Gas vs. Electric Vehicles
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